Privacy Policy | Plynetix

privacy_policy.txt

1. Introduction
This Privacy Policy describes how Plynetix LLC ("Plynetix", "we", "us", or "our") collects, uses, stores, and protects information in connection with the operation of its website and related technical interfaces.
Plynetix LLC is a company incorporated under the laws of Georgia, providing software development, automation solutions, and technical infrastructure for business clients. Our products are designed to enable the processing and orchestration of technical instructions, workflows, and data exchanges between independent systems.
Plynetix does not operate as a bank, payment institution, electronic money issuer, financial intermediary, or custodial service provider. We do not hold, store, manage, or control client funds, digital assets, private keys, or payment instruments. Any financial operations referenced in connection with Plynetix services are executed independently by third parties under their own contractual and regulatory frameworks.
This Privacy Policy applies solely to:
the use of the Plynetix website;
submission of contact or access request forms;
technical communications related to API access, sandbox environments, or documentation.
This Privacy Policy does not govern:
third-party websites, platforms, or services referenced on our website;
activities performed by clients or partners using Plynetix infrastructure;
data processed by third parties acting independently of Plynetix.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect
Plynetix collects limited and proportionate information strictly necessary for the operation of its website, security, and communication with business users. We do not collect information beyond what is required for these purposes.

2.1 Information You Provide Voluntarily
When you interact with the Plynetix website or submit a request for access, we may collect the following information provided directly by you:
business email address;
company name;
company website URL;
general information related to expected technical usage (for example, estimated API request volume);
any information you voluntarily include in communications with us.
Providing this information is optional; however, failure to provide certain details may limit our ability to respond to inquiries or grant access to technical resources.

2.2 Automatically Collected Technical Information
When you access the Plynetix website, we may automatically collect limited technical information, including:
IP address;
browser type and version;
operating system;
device type;
date and time of access;
pages or resources accessed.
This information is collected for security monitoring, abuse prevention, and system reliability purposes only.

2.3 Information We Do Not Collect
Plynetix does not collect, process, or store the following categories of data:
payment card information;
bank account details;
private cryptographic keys, seed phrases, or wallet credentials;
end-user transaction data;
identity verification data (KYC), biometric data, or government-issued identification;
personal data of end-users of our clients’ platforms;
sensitive personal data as defined under applicable data protection laws.
Plynetix does not provide services directly to individuals for personal, household, or consumer purposes and does not intentionally collect personal data from private individuals acting in such capacity.

2.4 Cookies and Tracking Technologies
Plynetix does not use advertising cookies, behavioral tracking tools, or cross-site tracking technologies.
Limited technical cookies or similar mechanisms may be used strictly for:
maintaining basic website functionality;
ensuring security and protection against automated abuse.
No profiling, marketing analytics, or third-party advertising trackers are employed.

3. How We Use Information
Plynetix uses collected information solely for legitimate business and technical purposes related to the operation of its website, security, and provision of access to its technical infrastructure. We do not use personal data for purposes incompatible with those described in this Privacy Policy.
Specifically, information may be used for the following purposes:

3.1 Communication and Access Management
responding to inquiries, requests, or communications submitted via the website;
evaluating requests for access to technical documentation, sandbox environments, or API interfaces;
communicating technical, operational, or administrative information related to such access.

3.2 Security and Abuse Prevention
detecting, preventing, and responding to unauthorized access attempts, abuse, or malicious activity;
maintaining the integrity, availability, and reliability of our systems;
enforcing internal security policies and monitoring for potential misuse.

3.3 Operational and Technical Improvement
monitoring website performance and reliability;
identifying technical issues and improving system stability;
optimizing user experience at an aggregate and non-identifying level.

3.4 Legal and Compliance Purposes
complying with applicable legal obligations;
responding to lawful requests from competent authorities;
enforcing our rights and protecting our legitimate interests where permitted by law.

3.5 No Automated Decision-Making or Profiling
Plynetix does not use personal data for automated decision-making, profiling, or behavioral analysis that produces legal or similarly significant effects on individuals.

4. No Financial Data Clause
Plynetix is a technology and software infrastructure provider and does not operate as a financial institution, payment service provider, electronic money institution, or custodial entity.
Plynetix does not collect, process, store, transmit, or have access to:
payment card numbers or cardholder data;
bank account details or banking credentials;
electronic money balances;
private cryptographic keys, seed phrases, or wallet credentials;
digital asset custody information;
transaction authorization credentials.
Plynetix does not receive, hold, control, safeguard, or transfer funds, digital assets, or other financial instruments on behalf of users, clients, or third parties.
Any financial transactions, transfers, settlements, or movements of funds referenced in connection with systems integrated with Plynetix infrastructure are executed independently by third parties, including banks, payment institutions, liquidity providers, or other regulated or non-regulated entities, under their own contractual terms and regulatory obligations.
Plynetix does not perform:
customer due diligence (KYC);
transaction monitoring or screening of end-user payments;
financial authorization, clearing, or settlement functions.
Our role is strictly limited to the technical processing and routing of instructions and data, without discretionary control over financial outcomes or assets.

5. Data Sharing
Plynetix does not sell, rent, or trade personal data to third parties.
We may share limited information only in the following circumstances and strictly to the extent necessary:

5.1 Service Providers and Technical Processors
Plynetix may engage third-party service providers acting as data processors to support the operation and security of our website and technical infrastructure. Such providers may include:
hosting and cloud infrastructure providers;
security and monitoring services;
communication and messaging services;
technical support and maintenance providers.
These service providers process data solely on our behalf, under contractual obligations that require appropriate confidentiality, security measures, and compliance with applicable data protection laws.

5.2 Legal and Regulatory Disclosure
Plynetix may disclose information if required to do so by applicable law, regulation, court order, or lawful request by a competent authority, to the extent such disclosure is legally mandated.
Where permitted by law, we will make reasonable efforts to notify affected parties of such disclosure.

5.3 Business Transfers
In the event of a merger, acquisition, reorganization, or transfer of assets, information may be disclosed or transferred as part of such transaction, subject to confidentiality obligations and applicable data protection requirements.

5.4 No Data Sale or Commercial Use
Personal data collected by Plynetix is not used for advertising, marketing profiling, or commercial resale, and is not shared with third parties for such purposes.

6. International Data Transfers
Plynetix operates as an international technology company. Information collected in connection with the use of our website and technical services may be processed and stored in jurisdictions other than the country in which it was originally collected.
Such jurisdictions may include, but are not limited to, Georgia, member states of the European Union, and other locations where our service providers or technical infrastructure are located.
Where personal data is transferred across borders, Plynetix implements appropriate safeguards to ensure a level of data protection consistent with applicable data protection laws. These safeguards may include:
contractual data protection obligations imposed on service providers;
organizational and technical security measures;
limitation of access to data on a need-to-know basis.
Plynetix does not transfer personal data to jurisdictions or parties for the purpose of evading legal, regulatory, or data protection obligations.

7. Data Retention
Plynetix retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Retention periods are determined based on:
the nature and purpose of the data collected;
operational and security requirements;
legal, regulatory, or contractual obligations.
Information submitted through website forms or technical communications is retained for as long as reasonably necessary to:
respond to inquiries or requests;
manage access to technical resources;
maintain security and audit logs;
comply with applicable legal obligations.
When personal data is no longer required for the purposes for which it was collected, it is securely deleted, anonymized, or otherwise rendered inaccessible in accordance with our internal data handling policies.

8. Your Rights
Depending on your jurisdiction and applicable data protection laws, you may have certain rights in relation to personal data processed by Plynetix.
These rights may include the right to:
request access to personal data we hold about you;
request correction of inaccurate or incomplete data;
request deletion of personal data, where legally permitted;
object to or request restriction of certain processing activities.
Requests to exercise such rights may be submitted using the contact details provided in this Privacy Policy. Plynetix may request reasonable verification of identity before processing such requests.
Please note that certain rights may be limited or subject to exceptions where processing is necessary for:
security and fraud prevention;
compliance with legal or regulatory obligations;
establishment, exercise, or defense of legal claims.

9. Security Measures
Plynetix implements reasonable and appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
Such measures may include:
access controls and authentication mechanisms;
limitation of data access on a need-to-know basis;
monitoring and logging of system activity;
secure configuration and maintenance of technical infrastructure.
While we take reasonable steps to safeguard information, no system or method of transmission over the Internet can be guaranteed to be fully secure. Accordingly, Plynetix cannot warrant absolute security of personal data.

10. Contact Information
If you have any questions regarding this Privacy Policy, the processing of personal data, or wish to exercise your rights under applicable data protection laws, you may contact us at:
Plynetix LLC
Email: general@plynetix.com
We will make reasonable efforts to respond to inquiries in accordance with applicable legal requirements.

Plynetix LLC